Frequently Asked Questions
Yes, we are trying our best to speak English 🙂 We always do our best to communicate with care.
Enjoy not only our massage but also the warm conversation with locals — it’s part of the healing experience.
We currently have two beds. Solo-travelers and couples are welcome 🙂
From middle of March 2026, we are planning to expand and we will have four beds!
You may request a therapist, but it depends on their availability.
No, our approach is slow and nervous-system focused.
Yes, we recommend booking in advance. Same-day appointments may be available,
but we suggest reserving to secure your preferred time and therapist.
Yes, of course. Guests with tattoos are very welcome at Kintsugi Spa.
Tattoos do not affect your ability to receive our treatments, and you can relax with confidence.
Yes — our signature treatment blends Swedish and Thai techniques.
It includes smooth, flowing strokes with gentle stretching and deep pressure to release tension.
We can also adjust to deep tissue style upon request as an enhancement.
Yes, we do! We offer massages for two guests in the same room — perfect for couples, friends, or travel partners.
Note: Please reserve for each person. Couple massages availability depends on staff schedule.
If you’re unsure, please call or text us: +81-80-3966-4940.
For oil massage, we ask you to keep your underwear. We can also provide disposable underwear — it depends on your preference.
For non-oil treatments, we provide comfortable clothing. Just come as you are — we’ll take care of the rest.
Yes, we accept major credit cards and cash.
We’re a short walk from Hakata station in Fukuoka, and close to many hotels around the Hakata area.
Our shop is tucked away in a quiet building — a true hidden gem in the city run by a local.
[Elevator Access] Please use the small entrance located to the right of “Motsunabe Nagamasa”
(the restaurant next to Yakitori Haru). Take the elevator up to the 5th floor.
We blend technique, conversation, and care.
Our Swedish × Thai massage is rare in Japan, and we aim to make you feel not just relaxed,
but truly cared for — like reconnecting with yourself.
Absolutely. We’ve designed our experience to be welcoming and smooth even if you don’t speak Japanese.
We’ll guide you gently through every step.
Unfortunately, we do not offer shower facilities. However, our oils are high-quality and non-sticky.
Many guests leave feeling refreshed and clean.