FAQ | KINTSUGI SPA

Do you speak English?: Yes, we do 🙂 Our body workers speak English, and we always do our best to communicate with care. Enjoy not only our massage but also the warm conversation with locals – it’s part of the healing experience.
How many beds do you have?: We have two beds. Solo-travelers and couples are welcome 🙂
HCan I choose my therapist?: You may request a therapist, but it depends on their availability.
Do I need to make a reservation?: Yes, we recommend booking in advance.
Same-day appointments may be available, but we suggest reserving to secure your preferred time and therapist.
Do you offer Thai massage or deep tissue massage?: Yes – our signature treatment blends Swedish and Thai techniques.
It includes smooth, flowing strokes with gentle stretching and deep pressure to release tension. We can also adjust to deep tissue style upon request as an enhancement.
Do you offer couples massage?: Yes, we do!
We offer massages for two guests in the same room – perfect for couples, friends, or travel partners.
Note: Please reserve for each person. Couple massages available depends on staff schedule. Sorry for this inconvenience. Or just call or text us “+81-80-3966-4940”
What should I wear during the massage?: For oil massage, we ask you to just keep your underwear. Or we can also provide disposable underwear as well. It depends on your preference.
For dry treatments or Thai-style massage, we provide comfortable clothing. Just come as you are – we’ll take care of the rest.
Do you accept credit cards?: Yes, we accept major credit cards and cash.
Where are you located?: We’re a short walk from Hakata station in Fukuoka. Our shop is also close to many hotels around Hakata area.
Our shop is tucked away in a quiet building – a true hidden gem in the city running by a local. The entrance / elevator is difficult to find. Please check below access.
[Elevator Access] Please use the small entrance located to the right of “Motsunabe Nagamasa” (the restaurant next to Yakitori Haru). Take the elevator up to the 5th floor.
What makes Kintsugi Spa unique?: We blend technique, conversation, and care.
Our Swedish x Thai massage is rare in Japan, and we aim to make you feel not just relaxed. but truly cared for – like reconnecting with yourself.
Can I come if I don’t speak Japanese?: Absolutely.
We’ve designed our experience to be welcoming and smooth even if you don’t speak Japanese. We’ll guide you gently through every step.
Do you have shower?: Unfortunately we do not offer shower facilities.
However, our oils are high-quality and non-sticky. Many guests leave feeling refreshed and clean.

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